Our Shipping Policy:
Delivery of purchases made online: Unless specifically stated on the order and duly accepted on a SHL Chimney Cowls acknowledgement of the order, delivery dates in no case imply a firm undertaking to supply on a fixed date. We reserve the right to make partial deliveries.
Someone must be available to receive and sign for the delivery in-person, at your designated address. Delivery will be made on a pallet/ pallets or boxes. If delivery is unsuccessful because of your absenteeism, you will be charged in full for the rescheduled delivery.
Damages and Discrepancies of Delivery:
On receipt of goods, stocks should be checked immediately, and any damages or discrepancies noted, SHL Chimney Cowls must be notified with 24 hours otherwise we cannot rectify.